Top White Papers and Webcasts

  • A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment Total cost of ownership (TCO) is a major consideration for organizations evaluating the pros and cons of cloud-based contact center infrastructure deployment versus an on-premise solution. According to this report, for a 50-seat contact center the average cloud platform costs approximately $150,000 less in year 1 and up to $300,000 by year 5. This Ovum report also discusses: Which deployment model is right for small, midsize, …

  • Running a restaurant probably isn't going to get easier. But it will get smarter. It all depends on restaurant owners / operators to make the right choices about manning their restaurant and using the right tools to be efficient and productive. This checklist provides the Top 10 Things restaurateurs need to consider when selecting a Point of Sale (POS) solution for their restaurant.