This research brief from Infor and GovLoop gives insight into the importance of constituent engagement and how online engagement platforms can improve the delivery of citizen services. Additionally, you will learn best practices and strategies for successfully implementing digital services at your agency.
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It's estimated that up to 30 percent of customers will go strictly to the search box to find what they're looking for when they land on an eCommerce site.
It's staggering to think that roughly one in three visitors to your site will ignore everything from huge splash banners to callouts in the menu, with one singular focus in mind: getting search results that depict exactly what they're looking …