Top White Papers and Webcasts

  • Data-driven organizations rely on analytic databases to load, store, and analyze volumes of data at high speed to derive timely insights. The cloud offers opportunities to differentiate and innovate with these database systems at a much more rapid pace than ever before possible. This analyst report highlights results of a benchmark study focused on the performance of cloud-enabled, enterprise-ready, relationally based, analytical workload solutions from HPE Vertica and Amazon Redshift.

  • In 2016, it is fair to say that the buying community has expressed a willingness to put their critical contact center infrastructure (often along with their customer data) in someone else's hands. Ovum estimates that 17% of all North American contact center seats are currently run on cloud-based platforms. That number will rise to more than 25% by 2019, representing one of the fastest adoption rates of a new technology in the history of contact centers. This Ovum TCO report highlights recommendations for …