Top White Papers and Webcasts

  • In the age of customer experience, is it time for a new database? Introducing the Engagement Database — and why it's a vital part of your digital transformation. Digital transformation is changing everything for customers. Their interactions. Their transactions. And most importantly, their expectations. Yesterday's experience won't bring customers back today. And yesterday's transactional and analytical databases certainly can't deliver the exceptional experiences those customers will demand …

  • This IDC study assists senior IT leaders in assessing the current state of their hybrid cloud management processes, governance models, technologies, and skills to identify gaps and create a road map for better aligning the organization's management model and tools with the emerging needs of complex, dynamic self-service hybrid cloud environments. This IDC MaturityScape identifies five maturity stages for hybrid cloud management based on a set of specific people, process, and technology dimensions and outcomes. …