Top White Papers and Webcasts

  • A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment Total cost of ownership (TCO) is a major consideration for organizations evaluating the pros and cons of cloud-based contact center infrastructure deployment versus an on-premise solution. According to this report, for a 50-seat contact center the average cloud platform costs approximately $150,000 less in year 1 and up to $300,000 by year 5. This Ovum report also discusses: Which deployment model is right for small, midsize, …

  • More healthcare products than ever are temperature-sensitive and need careful protection. Whether you are shipping pharmaceuticals, biologicals, lab specimens or even temperature-sensitive reagents, we've got packaging expertise, freight containers, monitoring devices, and monitoring and intervention solutions that can help deliver your products at the right time — and in the right condition.