Top White Papers and Webcasts

  • Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining what your customer can fairly expect, and how you plan to deliver that service. The better your agreement, the more you and your clients benefit.

  • Cybercriminals can be certain about a few things. Most companies store their important data on their networks. Patents, innovative designs, customer information, and confidential data — it's all there. Intellectual property is highly valuable, making it the number one thing cybercriminals target. Many companies don't understand the latest security practices and don't install the latest patches on their security products, leaving an open door for cybercriminals to steal what matters most. You …