Top White Papers and Webcasts

  • The complexity between IT and service providers raises concerns for groups who understand that the quality of digital interactions between people, business processes, and technologies has a direct impact on workforce productivity. The way to unleash productivity is through initiatives targeting the overlap between these three key areas. Workspace analytics quantifies the end-user experience and uses that metric as a guiding principle for IT decision making. This white paper examines how workspace analytics can …

  • All IT professionals want to run their departments efficiently. Automation can free up time spent on repetitive tasks so they can focus on the changing needs of the businesses they support. Streamlining manual tasks frees up technicians to work on more valuable activities while still reliably taking care of necessary maintenance. There are five common activities that the most successful IT professionals are doing to automate their department today. Read this eBook to learn how your business can automate its …