Top White Papers and Webcasts

  • Data may be the new natural resource, but without artificial intelligence (AI) applications, the insights and competitive advantage that can be derived from data will remain untapped. With the right tools to build AI-powered applications, including machine learning and deep learning, businesses can tackle a wide range of difficult problems. The key to operationalizing AI across the enterprise is a single environment that integrates the AI and modeling tools with the structured and unstructured data that is …

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …