Top White Papers and Webcasts

  • Live Event Date: May 31, 2018 @ 1:00 p.m. ET / 10:00 a.m. PT Evolving customer expectations and technologies are disrupting how traditional contact centers operate. Omnichannel communication, intelligent automation, artificial intelligence (AI) and case management are merging to forever change how organizations service their customers. Are you ready?   Attend this webinar to hear featured speaker Craig Le Clair of Forrester Research provide insights on how the confluence of these technologies are …

  • Every maintenance leader is concerned with finding the most efficient way to manage physical assets. But each industry presents its own unique challenges in the quest to eliminate unplanned downtime, improve safety and compliance, and increase profitability—all while providing top-notch service.   Read our eBook to learn more about our customers’ successes. Discover how a best-in-class enterprise asset management (EAM) system can help you move towards the desired level of maintenance …