CAHNERS IN-STAT RESEARCH HIGHLIGHTS: LAN telephony and enterprise voice systems

LAN telephony simplifies the process of telecommunication for users and the modern enterprise.


Table of contents

  • Executive summary
  • Methodology
  • Introduction
  • Overview
  • What is LAN Telephony?
  • The components
  • IP PBX
  • Ethernet
  • Nodes
  • Packet handsets
  • Technical issues
  • Quality controls
  • QoS (quality of service)
  • IP vs. Ethernet
  • Standards
  • 802.1
  • H.323
  • Drivers and hurdles
  • Development
  • Hub issue
  • Power issue
  • Pricing
  • Features
  • Moves, adds, and changes
  • Phone portability
  • Application integration
  • VoIP
  • Single wire
  • Call centers
  • Market
  • Industry perspectives
  • PBX
  • Communications servers
  • Networking
  • Company profiles
  • 3Com
  • Alcatel
  • Cabletron
  • Cisco
  • Hewlett Packard (HP)
  • Lucent
  • Merlot
  • Nortel
  • Shoreline
  • Siemens
  • Market share
  • Market forecast
  • PBX market (historic)
  • Enterprise stations
  • % LAN telephony
  • LAN telephony station forecast
  • LAN telephony revenue forecast
  • Conclusion

List of tables

  • Table 1, "IP vs. Ethernet"
  • Table 2, "Worldwide shared media hub forecast"
  • Table 3, "LAN telephony network requirements

List of figures

  • Figure 1, "U.S. LAN telephony five year revenue forecast in $millions"
  • Figure 2, "LAN telephony basic diagram""
  • Figure 3, "3Com NBX business telephone"
  • Figure 4, "Voice quality error margins"
  • Figure 5, "IP adoption rate"
  • Figure 6, "US PBX sales in billions 1995-1999"
  • Figure 7, "LAN telephony sweet spot in 2000"
  • Figure 8, "3Com NBX"
  • Figure 9, "3Com NBX network"
  • Figure 10, "Alcatel Reflexes handset"
  • Figure 11, "OmniPCX 4400 network diagram"
  • Figure 12, "Sources of network latency and Cabletron's solution"
  • Figure 13, "Cisco 12SP+ and 30VIP handsets"
  • Figure 14, "Cisco ecosystem"
  • Figure 15, "Cisco network configuration"
  • Figure 16, "Cisco IP contact center"
  • Figure 17, "HP packet telephony network"
  • Figure 18, "Lucent definity IP solution"
  • Figure 19, "Lucent IP handset"
  • Figure 20, "Lucent IP ExchangeCom"
  • Figure 21, "Lucent IP ExchangeLink"
  • Figure 22, "Merlot network"
  • Figure 23, "Nortel enterprise edge"
  • Figure 24, "Nortel I2004 handset"
  • Figure 25, "Nortel Meridian LAN telephony"
  • Figure 26, "Shoreline network diagram"
  • Figure 27, "Shoreware IPBX stack"
  • Figure 28, "Siemens' HiNet RC 3000"
  • Figure 29, "Siemens HiNet LP 5100 IP handset"
  • Figure 30, "Siemens terminal adapter"
  • Figure 31, "US 1999 LAN telephony stations shipped"
  • Figure 32, "US PBX station sales in millions"
  • Figure 33, "US enterprise station (millions) 5 year forecast"
  • Figure 34, "LAN telephony vs. circuit switched voice traffic"
  • Figure 35, "LAN telephony US forecast by stations (1000s)"
  • Figure 36, "US LAN telephony revenue forecast in $millions"

 

  • Figure 1, "Video over DSL network"
  • Figure 2, "Subscribers in homes passed by video over DSL services"

Report information

In-Stat believes that LAN Telephony will ultimately be the dominant architecture of enterprise voice systems. LAN Telephony involves using the local area network: ethernet cabling, routers, and data switches, with an application server for all voice communications. While the market is just warming up, the technology promises to offer innovative new applications never before seen in telecommunications: complete handset and extension portability to remote locations, integration with contact management software, and worldwide IP based contact centers.


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