You are responsible for managing the 3,000 user accounts and 3,500 computers for your company. It's 9AM on Monday morning...Do you know where your users' computers are?
If you are working for a typical company, it's highly probable you do not. As an example, Dave Bingham, Consulting Director at Fujitsu Consulting UK, recently audited British Telecom's IT assets and found that they had 20,000 more computers than they thought -- now that is a serious asset management problem!
The typical IT shop is responsible for the administration of over 500 desktop systems loaded with standard desktop productivity software and random other applications. It has 30 servers at various patch levels and ages supporting a complex variety of functions -- and don't forget all the network and telecom gear to track as well.
Is your asset inventory management in your head or on a piece of paper tacked in your cubicle? Do you even know if you have paid for all your software licenses? Microsoft and some of the other big software companies have recently become much more aggressive at prosecuting companies for unlicensed software, which means you might be vulnerable to a very hefty charge if you are audited. If this sounds like your IT shop, you are not alone.
Benefits of IT Asset Management
Obviously, the combination of IT inventory shrinkage and unutilized computers directly affects the company's bottom line, but there are more subtle and equally costly effects of inadequate IT inventory control. If you do not have standardized systems, your IT support costs can be substantially higher due to: