| Vendor | Product | Task |
| Data Harmony Inc. Boulder, Colo. dataharmony.com | Data Harmony | Manages and stores text collections in a single format. |
| Freshwater Software Inc. Albuquerque, N.M. freshwater.com | Sitescope 4.5 | Monitors servers and pings for active service. |
| Hewlett-Packard Co. Palo Alto, Calif. hp.com | HP OpenView Observer | Monitors bottlenecks for e-services. |
| ISV Dimensional Insight Burlington, Mass. dimins.com. | DI-Diver | Performs multidimensional analysis with integrated reporting. |
| NetScout Systems Inc. Westford, Mass. netscout.com | WebCast 2.1 | Monitors application activity across the intranet. |
| NextPoint Networks Westford, Mass. nextpoint.com | NextPoint S3 2.0 | Provides predictive trend analysis and custom and legacy application monitoring. |
| ProactiveNet Inc. Santa Clara, Calif. proactivenet.com | Watch 3.0 | Manages application service levels. |
| RADware Inc. Mahwah, N.J. radware.com | FireProof 1.3 | Provides server-load balancing. |
| Resonate Inc. Sunnyvale, Calif. resonate.com | Central Dispatch | Provides server-load balancing. |
| Resonate Inc. Sunnyvale, Calif. resonate.com | Commander | Provides event-based management. |