Gartner's Top Nine Cloud Contract Terms to Mitigate Risk
Recent cloud outages have many organizations worried, but they may be able to protect themselves with certain contract terms.
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FriendFeedComputerWeekly: Recent highly publicized outages at Amazon, Microsoft and others has some enterprises more worried about the risk of using cloud computing services. A new Gartner report says that organizations can help mitigate that risk by making sure their contracts with cloud providers include certain key provisions. They include the following:
- Uptime guarantees
- Service-level agreement (SLA) penalties
- SLA penalty exclusions
- Security
- Business continuity and disaster recovery
- Data privacy conditions
- Suspension of service
- Termination
- Liability
One of the ways around the issues of security and control that make some businesses wary of cloud computing is to build a private cloud -- one that remains within the corporate firewall and is wholly controlled internally. Private clouds also increase the agility of IT an organization's IT infrastructure and make it easier to roll out new technology projects. Download this eBook to get the facts behind the private cloud and learn how your organization can get started.
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