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Articles in “March 2009” from Datamation Blog

TOM DUNLAP.jpg
By Tom Dunlap

An April Fools joke might not be coming from just your 10 year old tomorrow.

Or, to put it another way, April might be the cruelest month (apologies to Mr. Eliot) if Conficker  -- the nasty computer worm that has infected millions of PCs -- really does unleash an Internet attack.

The worm has been turning since late last year, but it hasn't been big news for most of us non-security types until recently. It's big enough now that Leslie Stahl of 60 Minutes did a segment on the worm Sunday night.

The reason security experts are fretting about tomorrow is this: Code hunters have determined that there's a message in the fast-mutating Conficker code that indicates something will happen on April 1. Conficker's huge botnet is set to activate tomorrow and could unleash some sort of attack.

Meanwhile, hundreds of security experts are working to combat the bug. A list of the free Conficker removal programs can be found on the Web site of the Conficker Working Group, an alliance of companies fighting the worm.

Which leads me to our poll.

How worried are you about Conficker?


To Vote in the Poll


1. Click the Watch Now arrow below.
2. Look for the small Vote Now link and click it
3. A box pops up. Vote, and you'll see your vote tally in real time
4. You can also post a comment


I don't have a MySpace account, so I'm on the outside looking in regarding the social networking site's decline.

But I'm always fascinated when a market leader is eclipsed by another competitor, in this case Facebook. From a strategic and analytical perspective, I like to know why.

Here's the latest: According to Internet market research firm comScore*, MySpace had a 2% drop in unique worldwide visitors in February, to 124 million, while Facebook unique visitors soared 16.6% to 276 million. A year ago, MySpace and Facebook were about equal; now Facebook has twice the number of visitors (despite some very public stumbles recently involving design changes).

Over at IT PRO, Asavin Wattanajantra offers 10 reasons "why MySpace is in freefall," some serious, others not so much. Here are a few of each (I'll leave it to you to sort out which is which):

The design

I've never liked it very much, and it hasn't really changed in the time I've been there. And for some reason, MySpace users have this habit of creating really garish, childish designs which wouldn't look out of place in preschool.

Phished accounts

It's a real pain when Holly 21, from California, blonde with big boobs, asks you to be her friend cos she likes getting wild with strangers. Maybe not in real life I guess, but in cyber geek world it's just irritating.

Wannabe bands

Sorry wannabe rock stars, but I'm not going to add your crappy unoriginal indie band music or be your friend. I don't give a crap about half the bands I actually hear every day so why the hell am I going to like you??

Random adding

This is what MySpace is for I guess, but being on Facebook so long I've realised I have enough friends. And I probably won't add you because you are younger than my socks.

Meanwhile, an article in the San Mateo Daily Journal offers opinions not from analysts and self-styled Internet experts, but from real users (what a novel concept!), in this case teens:

"I didn't like MySpace because it's all over the place; it's not uniform throughout like Facebook is. Too much custom work can be done," Junipero Serra High School senior Mike Rulon-Miller said.

Students felt MySpace was limited to commenting friends, uploading single photos, listing activities and adding music to the Web.

"I think [Facebook] functions better, plus Facebook is more of a social thing whereas MySpace was just pictures and messages. There was no 'MySpace Chat,'" Redwood High School senior Ben Karp said.

In addition to "Facebook chat," members can upload unlimited photos, unlike MySpace. Facebook's organized layout allows users to browse applications and friends' pages with ease.

"I feel like its a classier version of MySpace," St. Ignatius High School senior Kyle Nelson said.

Facebook also offers applications that range from games like virtual Scrabble to iLike, a music inventory where members can select their favorite music and add concert events to their site's events calendar.

And here's an observation from eWeek's Nicholas Kolakowski:

If I had to distill all of this, it sounds to me as though:

  • MySpace, after great initial success, failed to see beyond its original vision, whereas Facebook did.
  • Facebook better grasped what users wanted and gave it to them.
  • MySpace alienated users by trying to monetize them with heavy advertising.

Sounds like a recipe for decline to me. The only questions are whether it's too late for MySpace, and whether another competitor can do the same to Facebook.

I'd love to hear from readers about the reasons for MySpace's fall from the top of the social networking mountain. As I said, I'm on the outside looking in, but find it a fascinating topic.

* (Note to comScore: Your "Recent Media Coverage" links on your Press Center page are woefully out of date. Clearly you've been quoted in the press more recently than last Dec. 18.)


As far as contemporary conspiracy theories go, it pales in comparison to the one about an insidious plot to create a single international currency, but there's a "fresh wave of speculation" that ISPs have cut a deal with the entertainment industry to "to shut off service to people suspected of illegally downloading copyrighted content."

From Kenneth Corbin of InternetNews.com:
After some media reports sounded the alarm that ISPs might be planning to shut down service to subscribers suspected of infringement after issuing warnings -- a so-called "three strikes" policy -- the providers are now speaking out to quash that notion.
The issue flared up earlier this week, according to Corbin, when several executives from major ISPs were part of a panel discussion at the Leadership Musical Digital Summit in Nashville on their industry's role in fighting copyright infringement.

Comcast public policy attorney Joe Waz writes in the company's new blog:
"No American ISP (including Comcast) that I know of is talking about a so-called 'three strikes and you're out' law or process," Waz said. "While we have always supported copyright holders in their efforts to reduce piracy under the Digital Millennium Copyright Act (DMCA), and continue to do so, we have no plans to test or implement a so-called 'three strikes and you're out' policy."
Corbin writes that the issue first arose in December when the Recording Industry Association of America (RIAA) announced "it would stop suing Internet users for illegal file sharing, moving instead to the 'graduated response'  system, pejoratively dubbed three strikes."
Under that scheme, the RIAA said it would lean on ISPs to combat illegal file sharing by sending out warning letters to suspected infringers. The letters would carry the imprimatur of the ISP, a subtle but important departure from the dictates of the 1998 DMCA, which required providers to forward along cease-and-desist notices it received from copyright owners. Critics have warned that the direct involvement of the ISP in the process could lead down a slippery slope where content filtering and privacy invasions through techniques like deep-packet inspection become the norm. 
David Deliman, a spokesman for Cox Communications, told InternetNews.com that the provider "has not signed an agreement with RIAA and we do not have a 'three strikes' policy."
Despite the ISPs' denials, don't expect this rumor to go away soon. The RIAA is continuing its efforts to get ISPs to agree to the "three strikes" rule, and the ISPs' efforts to refute the speculation are fairly limited: "we have no plans," "has not signed an agreement," no deal with RIAA "at this time." Unless I'm missing something, I'm not see an "it ain't gonna happen" in the bunch.

Stay tuned.
 

There are plenty of great Twitter desktop applications out there, and everyone swears by their favorite, whether it's TweetDeck, Twhirl, Twitterific or others. Some still even prefer old-school tweeting from Twitter.com on their browser.

If you're using Twitter to drive traffic to a blog or web site, or if your organization has a number of people on Twitter and wants to get a grip on how the microblogging site is being used (as well as its impact), you might want to check out a platform called HootSuite.

I've been using HootSuite for the past month or so. It has several nice features that have kept me coming back, and this week added even better features.

Getting started on HootSuite is easy. There's nothing to download. All you do is provide your email address, name and a password to create an account. Then you can add one or more Twitter profiles to the account by providing the Twitter user names and passwords. (HootSuite emails you a confirmation code that you cut-and-paste into a dialog box.)

Once you do that you're taken to a dashboard that shows you tweets from all the profiles you've added. A dropdown box at the top allows you to zero in on specific profiles. About one-third down the page is the 140-character box for you to type in your tweets.

Here's where it gets really good. HootSuite has its own URL shortener, right below the tweet box. It makes URLs even shorter than the popular TinyURL. A typical TinyURL is 25 characters long. HootSuite's ow.ly URL is 17 characters. As veteran Twitter users know, those extra eight characters can make a big difference.

The ow.ly URL serves another purpose. It allows you to get near real-time click-through stats for your tweets that include ow.ly URLs. You can see stats for an individual tweet by going to a specific Twitter profile, clicking the "Sent" tab in the middle of the page, and then clicking on a small bar-graph icon on the far right of the tweet.

If you want to get total tweet stats for the day, week, month or year, click on the "Stats" tab to the right of the "Send" tab. Up pops a line graph that gives you daily totals as you mouse over. Pretty cool.

(For those using Google Analytics to check Referring Sites, you'll see ow.ly listed as a source. Those are Twitter referrals via HootSuite. Add them to the twitter.com numbers in GA to get a Twitter referral total.)

HootSuite also has a feature that allows you to schedule tweets by using a "Send Later" button right below the tweet box.

One of the new features HootSuite added this week is great if you're interested in branding, getting retweets and making it easy for your content to be distributed. If readers click on the ow.ly URL in your tweet, not only will they see the page you linked, at the top of the page will be a banner that includes:
  • Your Twitter icon
  • A Share button providing easy access to 47 different social bookmarking sites (Digg, StumbleUpon, etc.)
  • A ReTweeting box
Take a look at the difference. Here's a regular link to a Datamation column, and here's an ow.ly link to the same column. That's right, I'm watching you. There's no escape. (Note: If you got to this blog post through the ow.ly link on my tweet or a RT and are wondering why the owl is there at the top left of this page and not my icon, beats me. I think I tried getting too clever; it's not HootSuite's fault.)

There's a lot more to HootSuite, which you can read about here. I recommend giving it a try. If it's not for you, just go back to your old favorite.
 

Few things in life are as traumatic as losing a job. One day you're drawing a steady paycheck, the next day you (and perhaps a family) are facing a future of economic uncertainty. It is, literally, a dreadful feeling.

But any manager who has had to deliver the bad news to their colleagues (and sometimes their workplace friends) can tell you it takes a real emotional toll. I've been there, as have many of you reading this, maybe even recently.

There's a good article over at CIO Update that offers some advice for managers on how to survive the bad feelings from having to lay off co-workers. Some highlights:
Don't hide. "The worst thing you can do as a manager is stay locked in your office and feel bad for the decisions you made. You have to make a business decision. You made your decision. You're going to have to live with it. It's going to be tough but, as a manager, as a leader, you cannot afford to show that you are completely put down by what happened and you can't function." -- Laurent Duperval of Duperval Consulting

Stop second-guessing yourself. "You have to look at the big picture: If you didn't make those decisions the whole ship could come down, which means a lot more people would have lost their jobs, including yourself." -- Roberta Chinsky Matuson, founder and president of Human Resource Solutions

Communicate. "Be transparent as far as what is happening or will be happening, and the better off you will be. The longer you wait and the less transparent you are the more it comes back to haunt you." -- Dave Willmer, executive director of IT staffing firm Robert Half Technology

Don't assume it's business as usual. "That's a mistake that can be common as people say, 'Well, you know what? We're going to have to work twice as hard because half the people left, but we still need to get the same jobs done.' That is unrealistic." -- Duperval
There's some other good advice in the article. Hope it helps.

TOM DUNLAP.jpg
By Tom Dunlap

"Is Twitter the Semantic Web?" -- that's the provocative headline on a recent blog by Steve Wheeler of the University of Plymouth.

In the blog Wheeler makes some interesting points, and it caught my eye because it combines two of my interests. I'm a Twitter newbie, approaching the Twitter larval stage, learning as fast as I can (156 followers!). And I've been wrapping my head around the semantic web for two-and-half-years, to the point where a colleague at WebMediaBrands calls me the semantic web "reluctant expert." (Jupitermedia recently renamed itself WebMediaBrands.)

But the semantic web is still a tough nut to crack, because there are so many ways to define it. It's also referred to as Web 3.0 or the linked data movement. My company hosts conferences about this technology. The next one is the Web 3.0 Conference in New York,  May 19-20.

Wheeler makes this argument about the Twitter-semantic web connection.
We are still some way off from truly intelligent agents that predict accurately what you want, when you want it, delivered to your current location. But Twitter is much more than the glorified e-mail system many claim it to be. Twitter is certainly a huge step toward semantic predictive filtering -- it allows you to lock directly into and maintain your own personalized community of interest, where you can follow or un-follow who you wish, communicate across boundaries and push/pull information as you require it. It employs a number of simple and abbreviated filtering features such as #hashtagging, @names, RT (Retweeting) and DM (Direct messaging) which many social networking tools do not have. It is only a small step from here to automated versions.
Wheeler first got to thinking about the Twitter-semantic web connection by reading "Twitter Drives Traffic to Blogs and Social Networks," by Alan Cann at the University of Leicester. Cann writes:
Twitter *is* the semantic web, network as filter. If I send you crap, you drop me from your network. The semantic web is here, and its name is Twitter (and bits of Facebook which don't consist of advertising spam and zombie vampire superpokes).
With the unprecedented explosion in Twittering, it's certainly a thought-provoking point of view and bodes well for the still-evolving semantic web.

If Salesforce.com's beta customer service program that includes Twitter works as described in this PCWorld blog post, I may impose a permanent moratorium on using company names in my tweets:
Salesforce.com today announced a beta program for its Service Cloud that incorporates Twitter. The Service Cloud is a program for businesses that takes advantage of online knowledge bases, communities and social networks to provide customer service and help. Now, the Service Cloud will scour the Tweetosphere for tweets that apply to a particular business. Customer service representatives could then interject themselves into a Twitter conversation to provide immediate help.
Help would be one thing. If a Twitter user is complaining about a problem with a company's product or service, and the service rep is able to provide assistance...well, one hardly could complain about that. I might even try it with a phone company whose name rhymes with the word Horizon.

What would turn me off is blatant propagandizing or, worse, arguing. "No, our company never would do that. It's not our policy. Cleary you're misunderstanding what we do." Maybe most customer reps are savvy enough not to engage in that kind of debate on Twitter, but not all. And what about those who are given mandates to aggressively promote (and/or defend) the brand on Twitter? PCWorld's Ian Paul draws a good analogy:
[I]magine having the same discussion in a cafe, where a customer service rep on a break happens to overhear you and helps out. If it happened once, you probably wouldn't mind and would be happy to have a fix for your problem. But what if every time you talked about any product in that cafe, a customer service rep or salesmen was sitting next to you and jumped in with some advice.
Answer: It would get old, really fast. Who knows, maybe Alesforce.comSay's new feature will inspire the implementation of code language on ItterTway. It could happen.

You've got to give Google credit for coming up with user-friendly features in its Gmail application.

Last fall, of course, Google unveiled a tool called "Mail Goggles" to help Gmail account holders sending emails late at night on weekends, when there's a chance they might not be in full control of their faculties or judgment. Goggles requires you to solve some simple math problems before the email can be sent, just to make sure you're firing on all cylinders.

Now the search giant realizes Gmail users may need help restraining their poorer emailing impulses 24/7, so it's come out with this:
A Google  post unveils a new service, "Google Undo Send" which allows users to unsend e-mails they don't want delivered within a five second window.

We've all been there. After an upsetting email from a boss or a significant other, you reply back without a breather. Instantly you regretting hitting the send key, and you realize you want your words back. "Undo Send" has the ability to recall e-mail as long as it is done within five seconds (with an option to increase the unsend time window to 10 seconds).
Not bad. In fact, a friend of mine told me yesterday that he had just fired off a hot-headed reply to a complaining reader and immediately regretted it. Let's hope it's only a matter of time before other email platforms incorporate these kinds of safeguards.

Now if only a company could come up with a rollback feature for phone or face-to-face communications. Recession or no recession, that idea would attract some serious venture capital.

This post is for anyone who wants to read it, but it's particularly for that individual who, for the moment, is known throughout the wired world as "Cisco Fatty."

For those unfamiliar with the tale, the young person in question -- a first-year grad student at the University of California Berkeley's School of Information -- just landed a job with Cisco Systems. And then promptly lost it after posting an ill-advised message on Twitter:
Cisco just offered me a job! Now I have to weigh the utility of a fatty paycheck against the daily commute to San Jose and hating the work.
A Cisco employee on Twitter saw this tweet and replied:
Who is the hiring manager. I'm sure they would love to know that you will hate the work. We here at Cisco are versed in the web.
You can read more on this brand new web site, Cisco Fatty

Unlike some people in the Twitterverse, I do feel bad for Cisco Fatty (the person, not the web site). But CF, I can assure you it merely is a momentary embarrassment. Your life will not be ruined by this incident. You're in grad school at Berkeley! Don't forget that. You'll be laughing about this in a few months or years, as many of us are now. Trust me, I know from personal experience (cue camera blur and flashback music)...
Years ago, in my first newspaper job, I was editing a press release (on paper!) that referenced a local doctor who was well-known as an extreme right-winger (a John Birch type who thought fluoridation of water was a Communist plot). I inserted the word "neo-fascist" in front of his name and showed it to one of my colleagues for a few harmless laughs. Then I must have gotten distracted, because I forgot to cross out "neo-fascist" and handed the press release to a typesetter.

The next day our editor was scanning the back page as the paper was running off the presses and the offending word jumped out at him. I was out at lunch, but was told he literally ran down the hall shouting, "Stop the presses!" Other reporters were sent out to intercept trucks delivering the papers. When I returned from lunch and learned what had transpired, I thought my journalism future was over at age 22.

I got suspended for a week. If I wasn't such cheap labor ($12K a year), I'm sure I would have gotten fired. But as dark as things seemed then, I learned a lesson and went on to a successful writing and editing career. I'm also occasionally asked to tell "the neo-fascist story."
Granted, CF, no Internet existed back then to transmit details of my blunder to millions of people around the globe. You'll just have to live with that. But Internet folly, like Internet fame, is fleeting. Remember the incident involving the Ketchum ad agency guy who tweeted some unflattering remarks about Memphis prior to giving a presentation to employees of FedEx? That was in January. Who talks about that now?

Obviously, for CF and all of us who use the Internet -- and particularly social networking tools such as Twitter -- there's a big lesson here: Assume everyone can see what you write. Because they can. There's an old journalism expression for when you're writing an article but are unsure of a particular fact: When in doubt, leave it out. This wise piece of advice should be adapted to the world of social networking: If you have any reservations about the wisdom of posting your snarky remarks, your drunk photos, your incendiary opinions on politics, race, religion or American Idol, leave them out.  

Finally, CF, consider this a blessing in disguise. You were about to take a job you expected to hate. And on top of that, you were facing a miserable commute. Why start your career in such soul-crushing fashion? No matter how fat the "fatty paycheck," it wouldn't have been worth it. Aim higher than that.

Oh, and if Jimmy Fallon or other talk-show types come calling, take the offers. You might as well leverage this.

Mark my words: If IBM pays $6.5 billion to acquire Sun Microsystems, it will go down as a colossal blunder.

But that's how much Big Blue has offered in cash to buy the troubled enterprise server maker and Java creator, according to the Wall Street Journal. That amount -- reportedly $10 to $11 a share -- is more than twice Sun's Tuesday closing price of $4.97.

No amount of imagined "synergies" can offset the cost of paying double what a company is worth, especially when that company has a notorious history of being unable to adequately monetize its own innovations. (Remember when Java was going to run Microsoft out of business?)

The rumored deal is being greeted with a distinct lack of enthusiasm on Wall Street, at least on the IBM side of the ledger. Big Blue shares were down 91 cents to $92 at market's close today. Naturally, the overpriced potential acquisition has sent Sun shares through the roof as investors try to get a piece of the action. Sun's stock climbed as high as $9.97 today (a price it hasn't seen since last August) before ending at $8.85, a 78% gain. If this deal falls through, a lot of investors who jumped on Sun today are going to regret their one-day bout of irrational exuberance.

The Internet today is full of analyses speculating how the companies' different products, services, pipelines and cultures would mesh. Here's one from BusinessWeek. Here's another from MarketWatch. Here's another from the New York Times.
 
The trouble, of course, is that it's all speculation. If, if, if. Indeed, the subhead of the MarketWatch article says it best: "Analysts say deal could work if Big Blue can monetize Sun's technology better."

Seriously, let's stop and think about this. The deal could work if IBM can do something Sun itself has been unable to do. And for that chance IBM is willing to make the biggest acquisition in its 100-year plus history, paying twice what the target company is worth?

I've also read speculation that the potential deal is a defensive move on IBM's part, a purchase intended to help it do battle with Microsoft and head off a Sun acquisition by Cisco or HP. I can't think of a more foolish reason to make such a huge purchase -- and to overpay at that! You acquire companies because you think they will help your business, not to prevent a competitor from snatching them up.

Finally, in the long history of mergers and acquisitions, few turn out as expected, even if they're not at the disaster level of AOL-Time Warner or Sprint-Nextel. IBM executives certainly must know that. Which leads me to wonder if this is a feint, a move designed to freeze other potential acquirers or to force them to overpay for Sun. If so, excellent gamesmanship, Big Blue. If not -- and if IBM really did offer twice what Sun is worth -- well, tough times call for bold moves, not stupid ones.

If you're a developer or manager of developers and haven't yet read Eric Spiegel's controversial Datamation column ("Are Quirky Developers Brilliant or Dangerous?") from yesterday, I'd recommend checking it out.

The piece has sparked more comments (130 and counting) than anything we've published in memory -- heated opinions from both sides of the fence. Spiegel, writing from a management perspective, takes a number of lumps from developers criticizing him (Eric's relating a story, based on personal experience, about a developer he calls "Josh") for being the real problem. But many readers weigh in from the management side, agreeing with Spiegel's viewpoint that talented developers who appear uninterested in being "team players" cause more problems than their contributions are worth.

Here's a small sample of reader input:
"You've built up this perception of the guy without talking to him at all prior to this? Secondly, I'm one of those highly paid developers whose used as a factory so I dont have time to chit chat myself. Especially to those who've built up a perception of me through hearsay." -- Craig

"Is this about the quality of work, or that he has poor personal skills (which can be worked on) , allegedly smells and doesn't respect one member of the management team (you). I suspect he is not off somewhere blogging about your hygiene. The article smacks of character assassination, if you didn't like him and got him sacked just be honest and say so." -- Paulo

"I've had to clean up code after both "good" and "bad" developers. No one writes perfect code. I may be frustrated with the code, and I may even go have a talk with the dev, but aggressiveness is not appropriate when dealing with coworkers." -- Timetheos

"If there's one thing I've learned about being a good coder, it's that the more experienced and the better you are, the more able you are to churn out SIMPLE code to solve HARD problems. Over my 20 years or so in programming, this is the one area where I've never stopped improving.

"I used to be exactly like 'Josh' in my youth but I've learned to be a lot more palatable, and so will he, after some hard lessons have been learned. The only time I brush my fellow coders off is when it's obvious they haven't consulted the appropriate documentation, and I believe this is the proper balance between spoon-feeding and pushing someone to learn for themselves." -- Mark

"I've been around plenty of Joshes, and sometimes been one. If I was guessing, I'd say that there's a fairly even split in this collection of comments between developers and management. In my experience, most of the time -- MOST of the time -- the issue is not with the developers, it's with nontechnical or insufficiently-technical management swooping in insisting on trying to 'lead' a development team.

"You. Will. Fail.

"In fact, most of you already have, but because you chased off the skilled developers, you can comfort yourself that because 'they' wouldn't fit into your idea of how to manage a development project, 'they' were wrong. You then hire droids to replace them and wonder why the project goes over budget and over deadline." -- Turtle

"'Josh' probably wasn't all that good of a programmer. I've seen this many times. He writes crappy code that no one else can understand then believes no one can understand it because it's so brilliant. His managers think he's the greatest because he can get things done fast. He gets it done fast because he's doing everything quick and dirty with no regard to maintainability." -- Patrick
There are dozens more comments, if you're interested in following the debate. And please feel free to add your own.

I'm not quite prepared to say servers once again are "sexy," as this BusinessWeek article implies, but if Cisco Systems' new server is as revolutionary as the industry buzz alleges it is...

Cisco's device, dubbed Project California, takes servers into new territory by cramming computer power into the very box that contains storage capacity and the networking tools that are Cisco's specialty. Demands on data centers are rising as jobs move from PC software to the Internet and customers are looking for more efficient ways to build those data centers. Today companies must cobble together thousands of discrete servers, storage banks, and networking products -- a time-consuming, complex arrangement that often leaves a lot of capacity unused and sends power consumption through the roof.

Cisco's approach could help companies use fewer machines -- saving money not only on hardware, but also on power and IT staffing. Cutting costs is paramount as the demand slump compels companies to slice budgets. San Jose (Calif.)-based Cisco is due to unveil details of the new devices on March 16. 

That, of course, is today. We'll post an update after Cisco CEO John Chambers announces more details. We tried to talk him into making the announcement in a guest post on this blog, but he seemed oddly reticent. CEOs can be weird.

Beyond the implications for the enterprise, Cisco's new box threatens to "disrupt the very structure of a corporate computing market in which Cisco has traditionally acted as a partner rather than competitor to the big server makers," BusinessWeek reports.

For decades there was more than enough room for growth within separate gargantuan niches, letting Cisco focus on the switches and routers that direct network traffic while other manufacturers concentrated on the computers that process and store users' requests. But with the economy in shambles and growth not likely to return for years, tech titans have increasingly been eyeing each other's territory. Project California is a clear sign that Cisco is invading in a big way.

That's a good thing, and here's why: Paradigm shifts force businesses to reconsider how they're doing things. Inevitably, that means reassessing customer needs and striving to meet them. If they fail to, the alternative (in this case) is a one-way ticket to the well-populated tech-company graveyard.

Cisco's new box clearly represents "out of the box" thinking. And that's what tough times call for. If it forces companies like HP and others to revamp their business strategies and respond effectively, the customers will benefit. 

Hmm. Now that I think about it, that really is sexy.


Here's the news about Cisco's Project California:
Cisco today unveiled its long-awaited push for a greater role in the enterprise datacenter, with a major new product initiative called the Unified Computing System aimed at unifying network, storage, server and virtualization capabilities into one system.

At the heart of the Unified Computing System is Cisco's new UCS B-Series blades, based on the Intel Nehalem processor family. The new Cisco blades mark the evolution of Cisco's networking convergence efforts and seek to bring Cisco into broader competition against blade vendors like HP, IBM and Dell.

While Cisco's long been relegated to handling datacenter networking, the efforts aim to rev up its ability to win more of the business traditionally dominated by HP, IBM and Dell -- and to cash in on what it sees as an evolution in datacenter architecture.

"Today is an important day for us," Cisco CEO John Chambers said during the company's launch event. "We're really talking about the future of the datacenter and how this will change the datacenter forever."

Chambers had a slew of high-level executives on hand today -- either appearing alongside Chambers or being conferenced in remotely -- to tout the launch, including EMC CEO Joe Tucci, Intel CEO Paul Otellini, VMware CEO Paul Maritz and Bob Muglia, president of Microsoft's server and tools business. Their purpose aimed to highlight the broad open ecosystem of partners that Cisco is bringing in on the UCS platform.

Other vendors involved with Cisco on the UCS effort include Accenture, BMC, Red Hat, Novell, Oracle, and SAP.

And how is Cisco's new blade server and datacenter strategy playing in Analystville? Let's take a look.

From Computerworld:

"It's both a risk and an opportunity," said Jason Ader of William Blair & Co. "There will be a battle over who controls the customer accounts." The problem is that HP and IBM have been partners on data center projects with Cisco in the past, offering their servers with Cisco switches. Ader said Cisco will also need to adjust to seeing a tremendous drop in the gross profit margin it makes on switches with the new UCS.

From eWEEK:

From IT PRO:

Philip Dawson, analyst at Gartner, said he believed that the move was firmly targeted against HP, which was trying to make moves into networking with its ProCurve business.

He said: "In the current climate, it's interesting how Cisco have entered the market. It will allow them to kick the tyres [of its competition] a little bit, and try and get successful.

"When it gets a foundation and the market hopefully recovers, that allows it to have done the donkey work and take advantage."

From Dow Jones Newswires:

"This is the most significant, riskiest move Cisco has made in recent memory," said Yankee Group analyst Zeus Kerravala. "This product release moves Cisco into the $40 billion server market. Even a small percentage of this market moves the revenue needle for Cisco, so the upside is obvious."

Finally, from the Wall Street Journal, quotes from two chief executives who obviously read our blog post this morning, but (unlike us) are stingy with the attribution:

"It's going to change the game," said EMC's Tucci.

"John, you've changed the game," added Bob Beauchamp, CEO of software company BMC.

A week ago today, I wrote:
No matter what your political persuasion, if you're an IT professional you have to feel good about President Obama appointing the first federal chief information officer.
Today, not so much. As most of you probably have read, the FBI Thursday morning raided the former offices of new federal CIO Vivek Kundra, who recently left his post as chief technology officer for the District of Columbia. The action was part of an investigation into bribery charges and resulted in the arrests of the district's IT security chief and the chief executive of an outside contractor.

Kundra reportedly is not a target of the investigation, but took a leave of absence from his week-old job while the investigation continues.

I don't think that's good enough. If the White House is serious about rekindling trust in the federal government, you can't allow the first federal CIO to have a giant cloud of corruption over his head. Further, we don't know what's coming down the road.

In addition, it calls into question Kundra's vaunted management expertise. The head of IT security for the district isn't some low-level, obscure worker far removed from the CTO in the chain of command. In this detailed Washington Post article, Yusuf Acar is described as a "mid-level" employee -- one of 50 managers in a department of 300 employees -- but he had enough power to approve sizeable contracts and has been working in the department since 2004. So maybe Acar wasn't second in command, but Kundra certainly must have known him fairly well. Or maybe not.

The article also says Acar told an informant he could use department computers to make bogus D.C. birth certificates and allegedly approved fraudulent time sheets for non-existent employees. Lovely.

All this bribing and kickbacking had been going on since as far back as 2006, according to the FBI. And while these are only charges right now, the informant was wired during meetings and his phone tapped during conversations with Acar. Doesn't bode well.

This is a big country with a lot of high-level talent. The Obama Administration is best off looking elsewhere for a federal CIO. In my view this one already is too tainted. 

 

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By Tom Dunlap

Brilliant article over on Datamation on why you should consider buying a small, $400 "netbook," and then outfit it with 21 open source tools.

Kudos to Cynthia Harvey for the piece, one of the best I've ever read on how to trick out a small notebook. It's amazing to me how little you now have to spend for a small, light notebook with decent performance. Seems like it wasn't that long ago when these portables went for at least $1,500.

It's also amazing how open source software continues to change the market and free us up from proprietary, expensive, and extremely restrictive software.

Netbooks are certainly a rapidly expanding market, as Harvey writes. IDC predicts netbooks will account for 12.3 percent of the laptop market with sales of 21 million units this year, and Gartner anticipates that all mobile PC sales will be up 9 percent, with mini notebooks accounting for most of that growth. And the availability of these low cost options has led to lower price for other, more traditional laptops as well.

On the other hand, I've tried tiny laptops, and they don't really work for me. I don't want a laptop that doesn't have a built-in CD/DVD drive and a decent sized keyboard and screen. Plus I'd like a certain level of performance. Harvey does a nice job addressing these issues:
The down side? Any low-cost laptop you buy will probably be missing something. It might be underpowered, fall short on RAM, lack hard drive space, and/or come without a CD/DVD drive. And it's almost certainly missing key security features.

The solution? Open-source software. In many cases, manufacturers of these lower cost notebooks are already relying on open-source technology as a means to lower the price.

Compared to its commercial counterparts, open-source software generally requires fewer resources and provides greater security. By going with open source on your laptop, you probably won't feel the effects of a slower processor and less memory, and you'll be less likely to be victimized by hackers.

Some may argue that the availability of Web apps and cloud computing means that you don't need software on your laptop at all. However, if you ever want to use your laptop when an Internet connection isn't available (and after all, the point of a laptop is that you can use it anywhere), you really need installed software.
My favorite choices in the Harvey list are Firefox, the VLC Media Player, OpenOffice.org, Zimbra, and the GIMP photo editing tool. I'd probably love the Ubuntu operating system if I ever got off the sideline and installed it. Check out her comprehensive article here.

As if my BlackBerry weren't addictive enough...

With all the interest around e-book readers like the Amazon Kindle and its new Apple iPhone app, it's no wonder that Research in Motion's ubiquitous BlackBerry also is getting some attention, with the launch of the eReader Pro for the device.

The free application, from Fictionwise's eReader.com, works across a slew of models of the BlackBerry.

For Fictionwise and eReader.com, the news marks the latest sign of booming interest in e-books. Last week, in an effort to better capitalize on the trend, book retail giant Barnes & Noble acquired Fictonwise and said it plans to use the company as part of its overall digital strategy, which includes the launch of an e-book store later this year.

I'm being slightly facetious in that I don't expect to be doing a lot of heavy reading on my BlackBerry; the screen, after all, is only 2 1/2 inches in diameter, compared to the Kindle's comparatively roomy 6 inches. I don't even find browsing the web on my BlackBerry to be particularly enjoyable, since most web sites still don't show well on the small screens of smartphones.

But in the interests of actually knowing what I'm talking about, I downloaded the eReader software onto my BlackBerry (as well as onto my laptop, for comparative reasons). After a little bit of hassle setting up my account (large screens always are better than small screens for scanning instructions), I was ready to go. I decided to download from eReader's menu of 25 free ebooks The Whiskey Rebels by David Liss, which won out over, among others, The Iraq Study Group Report: The Way Forward--A New Approach (I'm weird that way). I downloaded the ebook on both my BlackBerry and laptop.

The eReader has some cool features. Among them, you can change the font settings and bookmark where you leave off if you're not finished. (Of course, the other great feature is that it's free, compared to the $359 you have to shell out for a Kindle.)

As to the reading experience itself, on the laptop, it's absolutely great. The text is set against a parchment background, and the font and type size make reading a pleasure.

On the BlackBerry, it's serviceable: Plain text against a white background. Also, you can see maybe one-fourth as many words on the BlackBerry screen as you can on the laptop. The novel has 3,617 pages (or screens) on the BlackBerry, nearly three times the number of pages on the laptop.

And while I don't imagine myself plowing through the entire book on my BlackBerry, eReader does add a nice new feature to a device I already have a hard time putting down. Just what I need. 


Hard to tell if it's merely bravado or genuine confidence, but EMC Chief Executive Officer Joseph Tucci predicts good things will come from the economic downturn for the storage vendor.

"The weak will feel it more than the strong, and we do believe we are going into it strong," he said. "We are going to, across the board, make sure we gain share in this environment."

Tucci was speaking Tuesday at an investor conference in Boston. Investors seem to buy into his confident outlook, as EMC shares gained 81 cents, or 8.2 percent, to $10.66, its biggest gain in six weeks.

Or maybe not. The Dow Jones itself had its biggest one-day rally in four months on Tuesday, so EMC shares may have benefited more from the rising tide than Tucci's proclamation.

Tucci also predicted that corporate outlays for IT products and services this year will drop by "mid-to-high single digits," according to the Wall Street Journal, with the larger cuts coming in the first half of 2009.

Another tech vendor, HP, thinks that would be the exact wrong thing for enterprises to do. As Andy Patrizio of InternetNews.com reports:

Is it too early to begin planning for the economic recovery? HP doesn't think so.

Instead, it's making a case for enterprises to ramp up their spending on hardware.

Sound crazy? Not to Hewlett-Packard, which says that companies need to be ready because it's during upheavals that the stars realign, old industry leaders fall from grace and new ones ascend to prominence. As a result, they'll need new hardware to better position themselves as the economy recovers.

That's the pitch as HP launches new products and services it says can pay off for companies as soon as the market rights itself.

Tough times call for creative marketing approaches. 


No, this isn't about Steve Jobs and his health. It's about news reports that Apple is hard at work on its own netbook. Many in the tech media seem pretty sure it's true, based on some details attached to the story.

Here, for example, is Jeff Bertolucci of PCWorld:

You can take many Apple rumors with a grain of salt, but this one may have legs. According to a DigiTimes report, Taiwan-based Quanta Computer will build a new netbook computer for Apple. Quanta manufactures laptops for most of the top consumer electronics vendors, so its involvement in an Apple netbook project wouldn't come as a surprise.

DigiTimes, which cites a story in the Chinese-language Commercial Times, says Taiwan-based Wintek will supply touch panels for long-rumored Apple netbook, and that panel shipments will likely start in the second half of 2009.

Here's Wei Yi Lim of Dow Jones Newswire:

Apple Inc. is planning to launch a netbook computer with a touch screen monitor as early as the second half of this year, two people close to the situation told Dow Jones Newswires Tuesday.

The mini laptop computers will likely have monitor screens that are between 9.7-inches and 10-inches, one person, who declined to be named, said.

Another person said other specifications and functions are still under evaluation.

And Nick Farrell of The Inquirer:
After famously saying that Apple could not make a $500 netbook that was not a piece of junk, Jobs' Mob is about to make one.

That is not to say that it will cost less than $500, it is just that it seems Apple has finally woken up to the fact that in the middle of a recession no one wants to spend more than they have to on a bit of computer gear, no matter how nice it looks.

These writers and many others seem pretty sure it's a done deal. But not everyone is convinced. Here's David Coursey, writing in PC World:

There has been much speculation about a supposed new Apple netbook computer, and the rumors have once again re-emerged. Forgive me for pointing out the obvious, but the current MacBook Air would seem to fit most definitions of netbook, except for one. Why does Apple need another?

Apple may be--probably is--working on something, but it probably won't be a real netbook anymore than my iPhone is a full-fledged computer.

Meanwhile, Jacqui Cheng of Ars Technica takes a more balanced view, before concluding:

There are many reasons for Apple to release a netbook-like device, and reasons for it not to. Even though the company continues to beat the drum against sub-$500 devices, however, it's clear that Apple is at least entertaining ideas in this space. We're just not convinced any Apple netbook prototypes will ever emerge from Cupertino.

Now it's my turn to speculate. No doubt, Apple entering the sub-$500 market would represent a sea change in the company's philosophy. But the global economy is undergoing a painful transformation, and companies that survive do so by adapting to changing market conditions. Coursey says there's only one way the MacBook Air doesn't fit the definition of a netbook. I'm assuming he means the $1,800 price tag, which pretty much excludes the ultraportable from the netbook category.

Still, it seems that many media folks are placing an awful lot of stock in the original stories reported by Commercial Times and DigiTimes. Dow Jones went a little further and got two people to confirm off the record, but even then, one of the sources said specs and functions still are to be determined. Which, to me, means whether the device fits the definition of a netbook still is to be determined.

Of course, Apple could end the speculation today by announcing (or denouncing) the netbook rumor. Don't hold your breath, though; part of Apple's marketing strategy always has been to stoke the rumor mill to build buzz. And you can't say it hasn't been effective.

My meaningless prediction: Apple will unveil a netbook-like machine priced in the $600-$800 range. In other words, a netbook-plus. Or a MacBook McAir, if you will.


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By Tom Dunlap

One of the hats I wear is that of the managing editor of the WebMediaBrand's site SemanticWeb.com -- sister site of Datamation -- which is in the early stages of a redesign (although you can't see the modifications yet.)

WebMediaBrands is the new name for Jupitermedia, in case you were wondering.

One thing the updated SemanticWeb will feature is a Twitter search box. I'm in the early stages of developing my Twitter chops, but it's clear how increasingly important the microblogging phenomenon is. And how much I have to learn.  

Hundreds (thousands?) of semantic web engineers, enthusiasts, evangelists, entrepreneurs, and bloggers use Twitter. There's even a thriving Semantic Web Twitter Group.   

Joining the group has stepped up my Twitter knowledge, although I have a long way to go until I'm kicking back on Easy Tweet (rimshot): I now know what a "hashtag" is, and I'm pretty sure I know what it does. The group has also given me lots of ideas for stories. Also, a big chunk of the redesigned SemanticWeb site will be an aggregation section. The Semantic Web Twitter Group has alerted me to dozens of stories, blogs, groups, etc. in the linked world universe, which will be invaluable when I fill out that aggregation section.

So I'm a fan of that Twitter group. It helps me sort through the clutter of my full-on Tweet stream. If you're also a fan of the Semantic Web Twitter Group, or if you have any suggestions for the SemanticWeb redesign, or any comments on the new look when it launches, send me a Tweet, https://twitter.com/Semanticwebsite, or an e-mail, tdunlap@internet.com.

Most tech-news junkies are familiar with Google CEO Eric Schmidt's somewhat bitchy put-down of Twitter last week (a "poor man's email system").

Perhaps not as well-known was Schmidt's response to television journalist Charlie Rose's question about whether the search giant had plans to acquire the increasingly popular microblogging site:
I shouldn't talk about specific acquisitions. We're unlikely to buy anything in the short term partly because I think prices are still high.
Of course, there has been plenty of speculation that Google indeed plans to make a buyout offer to Twitter. And MarketingPilgrim's Andy Beal is certain that Schmidt's non-denial denial means exactly that:
[T]here are plenty of good reasons for Google to acquire Twitter -- the top reason is Google's ability to place AdSense ads in your Twitter stream -- but there's an even bigger reason why Google should, nay must, acquire Twitter.

Twitter is becoming an important communications channel -- intrinsic to the web. Aside from the being able to pick up the company for a fraction of the $15 billion Google has in cash, Twitter is a key component of the search engines' ambitious goal: to organize the world's information.

Don't believe Google's sleight-of-hand talk about the timing not being right. The timing is perfect! While other companies pull back on spending -- causing Twitter's valuation to drop due to lack of interest -- Google can fly in under the radar and pick up perhaps the most important internet start-up since Facebook.

Count me as hoping that doesn't happen. Look, I'm a big Google user, like most of us. It's a fantastic search engine. But I have no desire to see Google dominate the Internet in the same way that Microsoft dominated the computer industry for far too long. But it seems as if we're headed that way.

Since 2001, Google has made more than 50 acquisitions (here's a list). Most of been relatively small companies, but not all. Among the major ones:

  • YouTube, the top online video site
  • Pyra Labs, which created Blogger.com (and which was co-founded by Twitter founder Evan Williams)
  • Baidu, China's largest search engine
  • DoubleClick, a major online advertising company

In addition, Google has purchased Jaiku, a Finnish microblogging site that is supposed to be a competitor to Twitter. You'd think Google would try to ramp up Jaiku to compete with Twitter, but the truth is, Twitter is approaching (or has hit) critical mass, so it may be too late for that.

What makes Twitter a threat to Google -- and therefore a potential takeover target -- is its emerging real-time search capability, something even the mighty Google does not have. Unfortunately, what Twitter doesn't have -- yet -- is a viable business plan. Plugging into Google's AdSense program might solve that problem.

The thing is, most Twitter users like the service just the way it is. Injecting ads into the tweetstream may not play so well, and could prompt an exodus to an emerging competitor.

My main concern, however, has to do with the growing Google Goliath. I don't think it's healthy for one company in any industry to amass so much control. And when we're talking about the "world's information"...well, for me, alarm bells go off.


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By Tom Dunlap

We're still a few years away from the true digital living room, but some recent announcements show how far we've come from the clunky efforts at PC-TV integration of the late 90s.  Startups like ZillionTV, Roku, and Hulu are experimenting with different content and delivery options, suggesting the dream is getting closer to reality.

It's also nice to see at least one area of the technology landscape thriving.

So far, I still think it's a pain to download a movie to your PC, and then watch it, either on your PC or TV. And, call me old fashioned, but I still enjoy getting that red Netflix envelope in the mail. Heck, I've even been known to visit a brick-and-mortar video rental store, if for no other reason than to see what new body piercings the staff is sporting, and to spin this wheel they have to see if I get free popcorn. Ultimately, I think the digital living room future will be a mix of something like the Comcast OnDemand model, and trusty old DVDS delivered by snail mail.

Troy Wolverton of the San Jose Mercury News filed an excellent report on all the new digital living room developments. Some of the highlights Troy wrote about include:
Silicon Valley startup Roku announced it is teaming up with e-commerce giant Amazon.com to allow owners of its digital video player to rent or buy movies and TV shows from Amazon. The 40,000 on-demand videos from Amazon are in addition to the 12,000 videos from Netflix that Roku video player owners could already choose from.

Valley startup ZillionTV unveiled a service and device that it will introduce later this year. The company, which is backed by five of the six biggest Hollywood studios, plans to offer a free set-top box, to be distributed by Internet service providers, through which consumers will be able to watch about 15,000 videos on-demand.

Time Warner revealed a plan dubbed "TV Anywhere" that would allow cable and satellite TV subscribers to watch on computers or other Internet-connected devices all of the programming they get on their televisions.
Check out Troy's full story here. It's a space worth, uh, watching.

No matter what your political persuasion, if you're an IT professional you have to feel good about President Obama appointing the first federal chief information officer.

Here are details from our colleagues at InternetNews.com:

The White House has named Vivek Kundra to fill the position of chief information officer -- the first time such a position has existed under a presidential administration.

As federal chief information officer, Kundra, currently chief technology officer for Washington, D.C.'s city government, will be responsible for managing the government's entire technology portfolio and budget, and for overseeing its enterprise architecture. ...

Kundra will work with the as-yet-to-be-named federal chief technology officer to advance the administration's overall technology agenda -- portions of which, particularly when it comes to improving government communication and services online -- sync with his work as District CTO.

Adrian M. Fenty, D.C.'s mayor, named Kundra as the city's CTO in March 2007. There, he oversaw more than 600 employees, and provided technology services to its agencies and citizens.

Not only is this an important milestone for IT professionals, it's an acknowledgment of the critical role effective information technology must play in helping to run an enterprise as vast as the federal government. And while IT pros would be the first to tell you that technology in and of itself is no panacea, modern organizations simply cannot flourish, or even survive, without it. 

According to this New York Times blog post, Kundra's experience as D.C.'s CTO bodes well:

In just 19 months with the District, Mr. Kundra has moved to post city contracts on YouTube and to make Twitter use common in his office and others. He hopes to allow drivers to pay parking tickets or renew their driver's licenses on Facebook.

A contest he launched in October -- "Apps for Democracy" -- brought 47 entries from residents offering applications to give District residents Web and cellphone access to crime reports, pothole-repair schedules and other city data, The Post reported.

Mr. Kundra, who likes to refer to citizens as "co-creators," estimates he spent $50,000 for contest costs and prize money; he hopes to save $2.6 million over what it would have cost to hire contract developers.

And Computerworld reports that "Kundra wants to use technology such as cloud computing to attack the government's culture of big-contract boondoggles and its hiring of contractors who end up 'on the payroll indefinitely.'"

We have enough challenges ahead without mediocre and inefficient government computer networks. Here's hoping Kundra has what it takes to make the federal IT operation -- and, by extension, the government -- well-run and efficient.


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By Tom Dunlap

Many years ago, David Letterman said (and I'm paraphrasing): One good thing about a recession is the hookers get better looking.

I thought of that line when I read today about Craigslist and whether its erotic section is really a big old Mustang Ranch. That's what the sheriff of Chicago's Cook County is contending. Sheriff Tom Dark on Thursday filed a federal lawsuit against Craigslist, accusing the popular Internet classified service of being one of the largest sources of prostitution in the country.

I use Craigslist all the time, but I've never been to the erotic section. I swear! Even though I grew up in Carson City, Nev., and prostitution was legal just outside of town. Meanwhile, two reporters at CNET's News.com scored a great interview with Dart, as well as with a 35-year-old sex worker in San Francisco.
In an interview with CNET News, Dart said that the kind of sex services being advertised on Craigslist frequently involves minors as well as people forced into prostitution against their will. The federal lawsuit filed by Dart's office claims that Craigslist's erotic section is a powerful marketing tool for pimps and prostitutes and makes it easier for criminals to elude police.

"This (lawsuit) was my act of last resort," Dart said. "We're seeing some outrageous stuff here that we hadn't seen before. Our people on the street have seen the volume increase. It's become much more complicated for us. We can debate the whole 'Pretty Woman' thing. If a woman decides that this is a viable choice for employment, but that isn't the ones we're focused on."

He detailed how women were performing sex acts while their children were unattended in the next room. Dart described the many juveniles arrested when police followed up on suspicious Craigslist ads.

... A Craigslist spokeswoman said Thursday that criminal acts are rare at the site compared with the overwhelming amount of legal activity. She added that Craigslist helps law enforcement track down criminals every day.
In this current economic climate, people are trying to cope in lots of different ways. My friend is a therapist. Her business has recently exploded. It makes sense that the stress and the growing unemployment rate would lead to an uptick in the world's oldest profession, or at least in legal, beyond repute romantic hook-ups. Let's just hope Craigslist can find a way to weed out those breaking the law.

In their rush to demonstrate professional credentials and value as employees, people often overlook or underestimate how they come across as a person. Which is ironic, since that's really what an organization is paying -- a person who has acquired a certain set of skills and knowledge.

This may be especially true in an industry such as IT, where the understandable emphasis is on working with networking and computer equipment. It may be a cliche, but almost all of us know an IT pro who appears light on people skills. And if they have problems relating to other people, it's entirely likely the importance of their own personal credibility eludes some of them because they think it's all about their mad skillz.

Consultant and trainer Sandy Allgeier has just published a book titled, The Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You've Lost It) that tells you...well, the title pretty much explains what it's about.

I got an email from her publicist listing 17 of the most common "credibility busters" that Allgeier discusses in her book. I thought it would be interesting to post some of them here:
Failing to do what you say you will do. Allgeier calls this the No. 1 way to ruin your personal credibility. And while she notes that we all do this from time to time, if you make a habit of it, you will be perceived as someone others can't count on. It's not just big things, either, like web redesigns or server upgrades. It's not calling people when you say you will, not fixing a co-worker's laptop when you promised, etc. The little things can add up to a big (and unflattering) picture.

Breaking appointments (or frequently rescheduling them). This sends several messages: 1) I'm disorganized, 2) I'm unreliable and 3) You're unimportant.

Bringing too much "personal life" into your workday. Chatting on the phone with friends, spouses and children, excessive personal emails and IMs, talking incessantly to co-workers about your life and problems...equals a person not focusing on the job.

Putting others down to pull yourself up. This is a common one, and almost all of us fall into this trap now and again, especially if a co-worker got a raise or promotion that we thought we had earned. Remember, the only people who like complainers are other complainers, and even they eventually get sick of it (your complaining, not their own). It's also a dangerous practice; trashing someone in an office almost always gets back to them.

Putting yourself down rather than learning from mistakes. Organizations are leery of people who engage in self-deprecation. Why? Because they don't have confidence that you'll be able to step up when needed. A "can-do" attitude is inspiring and motivating -- more so than ever in tough economic times.

Making too many excuses -- even if they're legit. People quickly lose patience with excuse-makers, and the excuse-makers quickly lose credibility.

Being a rigid rule enforcer rather than a flexible problem solver. (Think Dwight on The Office.) Rules and policies are fine, even essential -- until they get in the way of solving a serious problem. Then they become obstacles.

Losing the balance between accomplishing tasks and maintaining constructive relationships. This is a big problem in the IT world from what I've witnessed over many years. "I promised the CEO the site would be ready by Monday, and you're going to have to make that happen, no matter what." It would have been nice if you first checked to see if that were possible. This kind of "get it done now under any circumstances" attitude makes you seem unreasonable and drives good people out the door.
Those are some of Allgeier's personal credibility busters. Now here are some of mine:
Mullets

T-shirts with obscenities on them

Speaking "Klingon"

WoW fanaticism

Ditto Second Life

Constantly doing "cartoon voices"

Excessive bathroom runs

Late for all staff meetings

Texting during meetings
Feel free to add your own "credibility busters."


The loser creators of the Koobface worm apparently aren't satisfied with their glorious "accomplishments" on social networking giant Facebook. According to InternetNews.com's Richard Adhikari, they're spreading the love:
A new variant of the Koobface worm (has) widened its attack to include MySpace, Bebo, Friendster and MyYearbook, according to Jamz Yaneza, threat research manager at antivirus vendor Trend Micro.

The new variant, which Trend Micro calls Worm_Koobface.AZ, proliferates via e-mail to potential victims on social networking sites. The virus steals cookies from victims' Web browsers, giving them access to users' preferences, and, in some cases, passwords, Yaneza told InternetNews.com.

No big problem if that's as far as it goes, for as Yaneza explains, the social networking browser cookies on users' computers are encrypted. But "Koobface sends these cookies to a hacker-controlled Web site, where they try to decrypt the cookies," Adhikari writes.

Yaneza tells inews that once the hackers decrypt the cookies:
"[T]he worm can masquerade as the user, then send links to the user's friends that will take them to sites containing malware."
Not sure if this means the hackers are becoming more clever or just lazy, but:
The approach takes hackers beyond the need to design Facebook applications that target victims, as they did recently in the "Error Check System" attack, Yaneza said. While such apps can spread quickly by disguising themselves as communications from friends, social networking sites can disable and block them with relative ease.
None of the socnet sites being targeted are reporting any problems with the Koobface variant so far (of course, would they really want to report that unless they had no choice?). Good thing, too, because it is a bear to get rid of:
The worm, which Trend Micro said runs on Microsoft Windows 98, ME, NT, 2000, XP and Windows Server 2003, digs in by launching a rootkit attack, moving deep into the operating system of the victim's computer and resisting attempts to remove it, according to Roger Thompson of anti-virus vendor AVG.

"If it's hiding in a particular directory and an antivirus application browses that directory, it removes itself from the list of files returned to the antivirus software," he said.

If you're a socnet member, here's what to be on the lookout for in your email:

Messages urging you to get the new Adobe.

Links to a video seemingly sent by a socnet friend (details from TrendMicro here) with messages such as "You look just awesome in this new movie."

Trend Micro reports that Koobface looks for cookies from the following socnet sites:

  • facebook.com
  • hi5.com
  • friendster.com
  • myyearbook.com
  • myspace.com
  • bebo.com
  • tagged.com
  • netlog.com
  • fubar.com
  • livejournal.com

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By Tom Dunlap

A couple years ago, my hard drive crashed. When I got back up and running, I thought I'd try one of those online storage and backup services.

Well, I was sorely disappointed with the experience. It was not fun and easy to use. I never knew what the service was backing up, or when. I couldn't follow the little messages that popped up with updates. After months of not using the service, I quit. Now I just back up stuff to a portable hard drive.

At the time, I thought that online storage technology has just got to be easier to use. And today I see that I'm getting some agreement on that. As my colleague Paul Shread wrote today:
The much-hyped market for online data storage appears to be winnowing, and a few high-profile names are among the casualties.

HP and Yahoo have notified users that they will be shutting down their online data backup services at the end of the month, following the closure of AOL's XDrive service in January.

Yahoo's free Briefcase service was bypassed by users who preferred the greater storage capacity of its e-mail and Flickr offerings, while the XDrive Web site now directs users to offerings from Box.net and ElephantDrive.

HP's Upline service got off to a rocky start last year, suffering an outage soon after it launched in a blow for one of the cloud storage market's higher-profile entries. HP is no longer backing up customer files, but will allow customers to access files through the restore feature through the end of the month.

And all this before Google's long-awaited GDrive service even arrives.
Shread interviewed Taneja Group analyst Jeff Boles, a man after my own heart when it comes to actually using these services, on the consumer level.
 
Storage vendors, Boles said, "keep taking a run at this hosted storage thing with very little innovation in how we are trying to do it. Moreover, at the consumer level, some of these services remain pretty hard to use, try to tackle too much, or represent a partial set of functionality."

Maybe Google will offer some compelling innovation with the GDrive online storage service, but I remain skeptical. 

It's not as if we're anticipating rosy economic news any minute now, but coming off a terrible month on Wall Street, this kind of news from Associated Press we really can do without:
The worldwide PC industry will experience its sharpest shipment decline in history this year as the global economy continues to deteriorate, said technology research group Gartner Inc. on Monday.

PC shipments are expected to decline 11.9 percent to 257 million units in 2009. Until now, the worst decline in PC shipments was in 2001, the height of the tech-bust-fueled recession. That year, unit shipments contracted 3.2 percent, according to Gartner.

The forecast Monday was largely expected, as technology heavyweights like Dell Inc., Hewlett-Packard Co. and Microsoft Corp. had issued lackluster earnings and forecasts.

To repeat and put in perspective, the steepest decline in PC shipments until now was 3.2 percent back in 2001, the first year after the Internet bubble exploded and the economy tumbled into a recession. Remember all the web sites that sprouted up back then detailing the disintegration of the tech industry via insider accounts and rumors about executive firings, layoffs, bankruptcy and legal proceedings? This year's slump is predicted by Gartner to be nearly four times worse.

We can hardly wait.

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