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More articles by Stephanie Wilkinson

Phone Bill, Electricity BillStorage Bill?
By Stephanie Wilkinson |  Article Published October 24, 2000
Storage utilities attract New Economy companies with "pay-as-you-go" service.
Safe at home
By Stephanie Wilkinson |  Article Published June 1, 2000
Protecting data outside the corporate firewall is no longer an option, it's a must-have security feature.
Product of the Year for 1999: Application Development Tools: The prize eyes Visual Basic 6.0
By Stephanie Wilkinson |  Article Published February 1, 2000
Readers and analysts agree that today's--and tomorrow's--application development tools need to be Web-ready.
Spanning the ages
By Stephanie Wilkinson |  Article Published December 1, 1999
To motivate the different generations in the IT workforce, you have to understand what makes each group tick.
Keeping valued employees-- You don't have to say goodbye
By Stephanie Wilkinson |  Article Published October 1, 1999
By looking for innovative ways to woo back former employees back, IT managers find new strategic staffing tools.
Seeing is believing
By Stephanie Wilkinson |  Article Published September 1, 1999
To enhance the learning experience, Harvard Business School uses streaming video as part of its living IT laboratory.
Seeing is believing
By Stephanie Wilkinson |  Article Published August 30, 1999
To enhance the learning experience, Harvard Business School uses streaming video as part of its living IT laboratory.
Beyond the help desk
By Stephanie Wilkinson |  Article Published June 1, 1999
It's a whole new concept: application development tool vendors and their customers partnering for better solutions. The best part is, it's working.
Out with the function, in with the service
By Stephanie Wilkinson |  Article Published June 1, 1999
Without customer service, outsourcing is an empty promise. Make sure the vendor puts your satisfaction at the center of the partnership.
Finding the service in network services
By Stephanie Wilkinson |  Article Published June 1, 1999
Customers are looking for a single point of contact, forcing vendors to reconsider the structure of their own organizations.
Hired guns
By Stephanie Wilkinson |  Article Published May 1, 1999
Beating the IT staff shortage with contract workers