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Caring for customers on the Web By Emily Kay | Article Published July 1, 1999 Using the Internet to support customers is a savvy business move. What company doesn't want to offer lower costs, continuous service, and better customer relationships? Going global with ERP By Emily Kay | Article Published July 1, 1998 Many companies are finding that they can't compete without international enterprise resource planning rollouts. Although these implementations bring many challenges, the benefits add up to unified business operations. The Democratization of Datamining By Emily Kay | Article Published June 1, 1998 No longer an esoteric exercise practiced solely by statisticians and analysts, datamining is fast becoming an end-user tool. And that move promises to realize long sought-after-financial returns on expensive data-warehousing solutions. Flexed Pricing By Emily Kay | Article Published February 1, 1998 Flexible pricing involves more than slashing a buck off here and there. Competitive pricing offers many financial benefits and can reduce order-management costs dramatically. |
