What Does an IT Manager Do All Day?
By Elizabeth Harrin | Careers/Staffing Article Published July 6, 2011
Some tips for IT managers who want to better explain to colleagues their value to the company.
IT Managers Grapple with 'Availability' Metric
By Elizabeth Harrin | Article Published March 7, 2011
It's not enough to offer a service -- it must be functioning at optimal availability. Are your systems working properly?