More articles by Edward J. Joyce

Young Developers Get Old Mainframers' Jobs
By Edward J. Joyce |  Article Published October 7, 2009
Industry observers have predicted the death of the mainframe for years – but young developers are still needed to replace their aging predecessors.
Why Are User Interfaces Programmed so Poorly?
By Edward J. Joyce |  Article Published April 15, 2009
Many software builders are not applying the basics of Programming 101, so users get the following message: INPUT ERROR, you doofus.
Ten Secrets of Successful Tech Support
By Edward J. Joyce |  Article Published January 27, 2009
The next time Uncle Waldo asks why his password is rejected when he types a string of asterisks, realize there’s a better way to provide tech help than abuse the asker – however tempting that may be.

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