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Managing by Remote Control By Alan Radding | Article Published February 2, 2001 A new class of ASP, the managed service provider, can do remotely and at a lower cost what many IT shops find difficult to do on their own: monitor and manage systems operations. Analyze your customers By Alan Radding | Article Published September 26, 2000 A customer data warehouse is no longer enough. From startup dot-coms to established companies, businesses are turning to CRM analytics to get closer to their customers and close that sale. ASPs are hot, but will the fire cool? By Alan Radding | Article Published June 1, 2000 The rapid growth of today's application service provider market can't extinguish an ongoing debate on the benefits the business model offers to enterprise application users. Knowledge management appears on ERP radar By Alan Radding | Article Published February 22, 2000 Although some companies aren't calling it knowledge management, many are reaping the rewards of useful business information. ERP, componentization, and e-commerce By Alan Radding | Article Published October 1, 1999 ERP is growing and changing to meet interest in e-commerce and demands for more managaeable, scalable modules. Best practices in IT restructuring and management By Alan Radding | Article Published April 30, 1999 Implementing an enterprise resource planning system can resemble a long ride on a pot-holed street. But with the model of pioneers like Analog Devices, the path to success can be smoother. ActiveWorks 3.0 brings it all together By Alan Radding | Article Published March 1, 1999 Organizations have rushed to embrace middleware as the need to integrate applications throughout the enterprise has rocketed. We nominated a range of products, from complete, high-level integration applications to the technical tools, and let you, the IT professional, choose the winner. Visual Basic 6.0 takes top honors By Alan Radding | Article Published March 1, 1999 The programming tool appeals to a wide range of developers, from hobbyists to corporate developers building departmental and even enterprise applications. DSS Broadcaster "pushes" away the competition By Alan Radding | Article Published March 1, 1999 The push technology craze in general may have fizzled, but push technology continues to survive in Vienna, Va.-based MicroStrategy Inc.'s DSS Broadcaster, the Data Warehouse Product of the Year. DSS Broadcaster automatically delivers (pushes) selected content of a data warehouse to individuals via any of a number of delivery channels: e-mail, fax, pager, or mobile phone. |